1. A Robust Queueing Network Analyzer Based on Indices of Dispersion You, Wei 2019 Theses Operations researchQueuing networks (Data transmission)Industrial engineeringAlgorithms
2. Heavy-traffic extreme-value limits for Erlang delay models Pang, Guodong; Whitt, Ward 2009 Articles Queuing theoryQueuing networks (Data transmission)Limit theorems (Probability theory)Industrial engineeringProbabilitiesOperations research
3. Heavy-traffic limits for many-server queues with service interruptions Pang, Guodong; Whitt, Ward 2009 Articles Queuing networks (Data transmission)Lévy processesIndustrial engineeringProbabilitiesQueuing theoryOperations research
4. The last departure time from an Mt/G/∞ queue with a terminating arrival process Goldberg, David Alan; Whitt, Ward 2008 Articles Queuing theoryQueuing networks (Data transmission)Industrial engineeringProbabilitiesOperations research
5. What you should know about queueing models to set staffing requirements in service systems Whitt, Ward 2007 Articles Call centersQueuing theoryQueuing theoryQueuing networks (Data transmission)Industrial engineeringProbabilitiesOperations research
6. Two fluid approximations for multi-server queues with abandonments Whitt, Ward 2005 Articles Queuing networks (Data transmission)Queuing theoryCall centersIndustrial engineeringProbabilitiesOperations research
7. Decomposition approximations for time-dependent Markovian queueing networks Whitt, Ward 1999 Articles Queuing theoryQueuing networks (Data transmission)Markov processesCall centersIndustrial engineeringProbabilitiesOperations research
8. Dynamic staffing in a telephone call center aiming to immediately answer all calls Whitt, Ward 1999 Articles Call centersForecastingQueuing networks (Data transmission)Call centersIndustrial engineeringProbabilitiesQueuing theoryOperations research
9. Linear stochastic fluid networks Kella, Offer; Whitt, Ward 1999 Articles Stochastic systemsStorage area networks (Computer networks)Lévy processesQueuing networks (Data transmission)Industrial engineeringProbabilitiesQueuing theoryOperations research
10. Using different response-time requirements to smooth time-varying demand for service Whitt, Ward 1999 Articles Queuing theoryQueuing networks (Data transmission)Industrial engineeringProbabilitiesOperations research