1. Three Sojourns in Queueing Theory Bergquist, Jacob Mason 2023 Theses Operations researchQueuing theoryConsumers--ResearchCustomer servicesPrices--Econometric modelsMarkov processes
2. Competition in Service Operations and Supply Chains: Equilibrium Analysis and Structural Estimation Lu, Lijian 2016 Theses Business logisticsPrices--Econometric modelsService industriesOperations researchEconomicsHealth services administrationMedical care