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Author
Whitt, Ward
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21
Pang, Guodong
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Kella, Offer
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Abate, Joseph
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Berger, Arthur W.
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Academic Unit
Industrial Engineering and Operations Research
21
Subject
Industrial engineering
21
Operations research
20
Probabilities
19
Queuing theory
19
Queuing networks (Data transmission)
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Articles
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1995
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2010
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1.
Continuity of a queueing integral representation in the M1 topology
Pang, Guodong; Whitt, Ward
2010
Articles
Industrial engineering
Operations research
2.
Heavy-traffic extreme-value limits for Erlang delay models
Pang, Guodong; Whitt, Ward
2009
Articles
Queuing theory
Queuing networks (Data transmission)
Limit theorems (Probability theory)
Industrial engineering
Probabilities
Operations research
3.
Heavy-traffic limits for many-server queues with service interruptions
Pang, Guodong; Whitt, Ward
2009
Articles
Queuing networks (Data transmission)
Lévy processes
Industrial engineering
Probabilities
Queuing theory
Operations research
4.
Markov Chain Models to Estimate the Premium for Extended Hedge Fund Lockups
Derman, Emanuel; Park, Kun Soo; Whitt, Ward
2009
Articles
Hedge funds
Liquidity (Economics)
Markov processes
Stochastic systems
Industrial engineering
Probabilities
Queuing theory
Operations research
5.
The last departure time from an Mt/G/∞ queue with a terminating arrival process
Goldberg, David Alan; Whitt, Ward
2008
Articles
Queuing theory
Queuing networks (Data transmission)
Industrial engineering
Probabilities
Operations research
6.
Analysis of join-the-shortest-queue routing for web server farms
Gupta, Varun; Harchol-Balter, Mor; Sigman, Karl; Whitt, Ward
2007
Articles
Queuing theory
Industrial engineering
Probabilities
Operations research
7.
Coping with Time-Varying Demand When Setting Staffing Requirements for a Service System
Green, Linda V.; Kolesar, Peter J.; Whitt, Ward
2007
Articles
Call centers
Queuing theory
Police patrol--Mathematical models
Banks and banking
Hospitals--Emergency services
Industrial engineering
Probabilities
Queuing theory
Operations research
8.
Value-Based Routing and Preference-Based Routing in Customer Contact Centers
Sisselman, Michael E.; Whitt, Ward
2007
Articles
Customer services
Call centers
Labor turnover
Industrial engineering
Probabilities
Queuing theory
Operations research
9.
What you should know about queueing models to set staffing requirements in service systems
Whitt, Ward
2007
Articles
Call centers
Queuing theory
Queuing theory
Queuing networks (Data transmission)
Industrial engineering
Probabilities
Operations research
10.
Staffing a Call Center with Uncertain Arrival Rate and Absenteeism
Whitt, Ward
2006
Articles
Uncertainty (Information theory)
Call centers
Absenteeism (Labor)
Industrial engineering
Probabilities
Queuing theory
Operations research
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