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Automated Tutoring in Interactive Environments: A Task Centered Approach

Wolz, Ursula; McKeown, Kathleen; Kaiser, Gail E.

Tutoring in interactive computing environments is sometimes more properly understood as consulting. A tutor's implied curriculum may be adaptable to the user's knowledge and experience but still not meet the user's immediate needs -- to get some task done. A consultant however, can dynamically adapt to address the task at hand. We present a user's goal-centered approach to tutoring in interactive environments, and describe how we automate certain tutoring strategies appropriate for consulting behavior. We have implemented our approach in GENIE, a question answering system for the Berkeley Unix Mail system. We focus on the pedagogical strategies employed by GENIE to best meet the user's immediate needs.

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Academic Units
Computer Science
Publisher
Department of Computer Science, Columbia University
Series
Columbia University Computer Science Technical Reports, CUCS-392-88
Published Here
December 21, 2011