Automated Tutoring in Interactive Environments: A Task Centered Approach

Wolz, Ursula; McKeown, Kathleen; Kaiser, Gail E.

Tutoring in interactive computing environments is sometimes more properly understood as consulting. A tutor's implied curriculum may be adaptable to the user's knowledge and experience but still not meet the user's immediate needs -- to get some task done. A consultant however, can dynamically adapt to address the task at hand. We present a user's goal-centered approach to tutoring in interactive environments, and describe how we automate certain tutoring strategies appropriate for consulting behavior. We have implemented our approach in GENIE, a question answering system for the Berkeley Unix Mail system. We focus on the pedagogical strategies employed by GENIE to best meet the user's immediate needs.



More About This Work

Academic Units
Computer Science
Department of Computer Science, Columbia University
Columbia University Computer Science Technical Reports, CUCS-392-88
Published Here
December 21, 2011