2016 Reports

New Frontiers in Newsgathering: A Case Study of Foreign Correspondents Using Chat Apps to Cover Political Unrest

Belair-Gagnon, Valerie; Agur, Colin; Frisch, Nicholas

Coverage of any breaking news event today often includes footage captured by eyewitnesses and uploaded to the social web. This has changed how journalists and news organizations not only report and produce news, but also how they engage with sources and audiences. In addition to social media platforms such as Twitter and Facebook, chat apps such as WhatsApp and WeChat are a rapidly growing source of information about newsworthy events and an essential link between participants and reporters covering those events.

To look at how journalists at major news organizations use chat apps for newsgathering during political unrest, the authors focus on a case study of foreign correspondents based in Hong Kong and China during and since the 2014 Umbrella Movement Hong Kong protests. Political unrest in Hong Kong and China often centers around civic rights and government corruption. The Umbrella Movement involved large-scale, sit-in street protests, rejecting proposed changes to Hong Kong’s electoral laws and demanding voting rights for all Hong Kong citizens.

Through a combination of observation and interviews with foreign correspondents, this report explores technology’s implications for reporting political unrest: how and why the protestors and official sources used chat apps, and the ways foreign reporters used chat apps (which are typically closed platforms) for newsgathering, internal coordination, and information sharing.