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A Survey on Service Creation by End Users

Wu, Xiaotao; Schulzrinne, Henning G.

We conducted a survey on end users' willingness and capability to create their desired communication services. The survey is based on the graphical service creation tool we implemented for the Language for End System Services (LESS). We call the tool CUTE, which stands for Columbia University Telecommunication service Editor. This report demonstrates our survey result and shows that relatively inexperienced users are willing and capable to create their desired communication services, and CUTE fits their needs.

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Academic Units
Computer Science
Publisher
Department of Computer Science, Columbia University
Series
Columbia University Computer Science Technical Reports, CUCS-053-06
Published Here
April 27, 2011
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