Gaining and sustaining long-term advantage through information technology: The emergence of controlled production

Rapp, William V.

This paper summarizes the results of several case studies comparing how U.S. and Japanese firms successfully use software and information technology to achieve long-term sustainable and competitive advantages in various industries. Each case is complete within itself, but also part of a larger study researching pairs of U.S. and Japanese firms using information technology as an integral part of their business strategies. The industries and firms examined include investment and retail banking, life insurance, food and apparel retailing (the distribution side of these two industries), semiconductors, pharmaceuticals, automobile production, and mini-mill and integrated steel making.

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Academic Units
Center on Japanese Economy and Business
Center on Japanese Economy and Business, Graduate School of Business, Columbia University
Center on Japanese Economy and Business Working Papers, 160
Published Here
February 9, 2011