1. Business and Service Telephone Conversations: An Investigation of British English, German, and Italian Encounters Yu, Di 2014 Reviews Call centersIntercultural communicationConversation analysisEnglish language--Study and teaching--Foreign speakersEducationLinguistics
2. Constituting Democracy at Every Turn of Talk: Conversation Analytic Accounts of Political Town Halls Yu, Di 2024 Theses Political scienceSocial media--Political aspectsMisinformationDemocracyCivicsUnited States. Congress