1. Continuity of a queueing integral representation in the M1 topology Pang, Guodong; Whitt, Ward 2010 Articles Industrial engineeringOperations research
2. Heavy-traffic extreme-value limits for Erlang delay models Pang, Guodong; Whitt, Ward 2009 Articles Queuing theoryQueuing networks (Data transmission)Limit theorems (Probability theory)Industrial engineeringProbabilitiesOperations research
3. Heavy-traffic limits for many-server queues with service interruptions Pang, Guodong; Whitt, Ward 2009 Articles Queuing networks (Data transmission)Lévy processesIndustrial engineeringProbabilitiesQueuing theoryOperations research